Privacy Policy

Privacy Policy

Welcome to NaamX Solutions. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

Last updated: June 2026 | Compliant with industry standards

📋 Information We Collect

We may collect the following information to deliver and improve our services:

• Full Name
• Email Address
• Phone Number
• Billing Information
• IP Address
• Browser & Device Information
• Service Usage Data

We collect this data directly from you when you register, purchase, or contact us, and automatically through cookies and analytics tools.

⚙️ How We Use Your Information

We use your information to:

• Provide web hosting and software services efficiently
• Process orders, invoices, and secure payments
• Provide customer support and resolve technical issues
• Improve our services, website functionality, and security
• Send service-related notifications, updates, and important alerts
• Prevent fraud, abuse, and unauthorized access

✅ We never sell your personal data. All processing is done to fulfill our contractual obligations and legal requirements.

🛡️ Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures may include:

• Encrypted data transmission (SSL/TLS)
• Access controls and authentication mechanisms
• Regular security audits and monitoring
• Secure data storage with restricted internal access

However, no method of transmission over the internet is 100% secure. We encourage you to use strong credentials and notify us immediately of any security concerns.

🍪 Cookies

Our website may use cookies to improve user experience and website functionality. Cookies help us:

• Remember your preferences and login sessions
• Analyze website traffic and performance
• Provide personalized content and features

You can control or disable cookies through your browser settings, but this may affect certain features of our website and services.

🔗 Third-Party Services

We may use trusted third-party providers for:

• Payment processing through secure payment gateways
• Analytics and performance monitoring
• Technical infrastructure and support services

These third parties are expected to keep your data confidential and use it only for the services they provide to NaamX Solutions. We do not share more data than necessary.

🔐 Account Responsibility

Users are responsible for maintaining the confidentiality of their account credentials, including passwords and API keys. You agree to:

• Notify us immediately of any unauthorized account access
• Use strong, unique passwords and enable 2FA where available
• Log out after each session, especially on shared devices

NaamX Solutions is not liable for loss or damage resulting from compromised accounts caused by user negligence.

🚫 Prohibited Activities

Users may not use our services for:

• Illegal activities or violation of applicable laws
• Spam or bulk email abuse, including unsolicited commercial emails
• Malware distribution, viruses, or harmful code
• Phishing or fraud attempts
• Copyright violations or distribution of pirated content

🚨 Violations may be investigated and may lead to suspension, termination, and reporting to relevant authorities where appropriate.

⛔ Service Suspension

We reserve the right to suspend or terminate services that violate our policies, including prohibited activities, abusive behavior, or actions that compromise the security or integrity of our infrastructure.

Suspended accounts may lose access to data and may be subject to permanent deletion after 30 days, subject to applicable laws and contractual obligations.

📢 Changes to This Policy

NaamX Solutions may update this Privacy Policy from time to time. We will post the revised policy on this page and update the Last updated date.

For material changes, we may provide additional notice by email or through a notice on our dashboard. Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

📞 Contact Information

NaamX Solutions
Office # 11, 2nd Floor, Makkah Plaza, Sargodha Road, Gujrat, Punjab, Pakistan

📞 +92-335-84-111-21
✉️ support@naamx.com

For privacy-specific inquiries or requests regarding access, correction, or deletion of your personal data, please contact us at:

✉️ support@naamx.com

🌍 Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Request data portability where applicable

To exercise these rights, please contact us at:

support@naamx.com

We will respond within a reasonable timeframe as required by applicable law.

🤝 Transparency is our commitment. We only collect data necessary to deliver and improve our services.